Shipping

HOW LONG DOES SHIPPING TAKE?

Your order will be delivered in 1-2 business days for all Australian Capital Cities. Please allow an additional 1-2 business days for rural areas.

To ensure secure delivery, all parcels must be signed for upon receipt. If you don’t expect to be home during normal business hours, please choose a delivery address where someone will be available to sign for your parcel.

*Peak periods such as Public Holidays and special offers can experience longer delivery times, please allow 3-5 business days.

HOW MUCH DOES SHIPPING COST?

Shipping is currently free for all orders within Australia.

We reserve the right to change our shipping rates.

WHERE IS MY ORDER?

Once your order is shipped you will receive a confirmation email from ourlittleplace.com.au which will include your tracking number.

You can track the progress of your order through Australia Post by entering your tracking number. If you are unable to locate your tracking number, or if you have any questions about your shipped order please email us at hello@ourlittleplace.com.au or Contact Us and our Customer Service team will assist you with your enquiry.

CAN I SHIP TO MULTIPLE ADDRESSES?

We are unable to process split shipments within one order at this time. If you wish to ship to multiple addresses, you can do this by creating separate orders, each with their own delivery address.

WHAT ABOUT LOST OR DAMAGED GOODS?

If your order is lost or damaged in transit, please contact our Customer Service team at hello@ourlittleplace.com.au or Contact Us If you have not received your order within 4 working days, please contact us so that we can assist you.

DO YOU OFFER INTERNATIONAL SHIPPING?

Products purchased on this website can only be delivered within Australia.